Delivery and Postage

 

We aim to deliver all small items within 5 working days. However, delivery periods quoted at the time of ordering are approximate only and may vary depending on the product.

The total price for products ordered, including delivery charges, will be displayed on the Website when you place your order. All prices listed on the Website are correct at the time of publication however we reserve the right to alter these in the future.

We offer free delivery on most products , however, where there is a delivery charge it will be added to your order at checkout .

All orders are delivered either by us or by a designated courier. We will make every effort to deliver within the time stated however we will not be liable for any loss caused to you by late delivery through no fault of our own.   If we are unable to meet the agreed delivery date, we will notify you of an alternative date as soon as possible.

Products will be delivered to the address nominated by you at the time of ordering via PayPal.

No refunds of the delivery charge are made for late deliveries.

Incomplete orders must be notified to us as soon as possible following delivery and within 3 days of delivery. We will either arrange for the missing items to be delivered to you at no extra cost or refund you the original cost of the missing items.

If you fail to accept delivery of the products at the time they are ready for delivery, or we are unable to deliver the products at the nominated time due to your failure to provide appropriate instructions, any storage, insurance or delivery costs which we incur as a result of the inability to deliver the products shall be your responsibility and you shall indemnify us in full for such cost.

You must ensure that at the time of delivery of the product’s adequate arrangements, including access where necessary for larger items, are in place for the safe delivery of the products. We cannot be held liable for any damage, cost or expense incurred to the product or premises where this arises because of a failure to provide adequate access or arrangements for delivery.

We are not currently delivering outside of the UK. However, do get in contact to discuss your requirements if you are outside of the UK and would like to make a purchase from our site, or would like a bespoke quote on an item you would like to commission.